Services & pricing

How can we help?

Choose the kind of help you need. Every job comes with an upfront price you approve before we start.

All home flat-rate services listed here apply to remote support. On-site visits are billed at $85/hour instead of the remote flat rate.

General Remote Support: $65/hour. Anything not listed above. 30-minute minimum charge ($32.50), then billed in 15-minute increments.

On-Site Visit: $85/hour. In-person help at your home. One-hour minimum charge ($85), then billed in 15-minute increments.

Business Remote Support: $85/hour. Help desk for your team. 30-minute minimum charge ($42.50), then billed in 15-minute increments.

Business On-Site Support: $95/hour. In-person work at your office. One-hour minimum charge ($95), then billed in 15-minute increments.

Travel is included within Crossett city limits. Additional travel charges outside this area are quoted before booking.

Your quote lists the service scope, applicable minimum charge and billing increments, and any separately quoted work or travel charges for approval before work starts.

Quote firstWe check it out, then you approve the price before any work starts.
No fix, no feeIf we can’t solve the problem, you don’t pay.
Plain EnglishClear explanations and honest recommendations, no upsells.